Contact Us

GET IN TOUCH

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telephone
TELEPHONE

+44 (0)1923 473561
Our Customer Service team is available: 
Monday - Friday: 08:00 – 19:00 
 Saturday - Sunday: 09:00 – 17:00

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Address

Customer Service Team
TK Maxx and Homesense
73 Clarendon Road 
Watford WD17 1TX

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EMAIL

customerservice@tjxeurope.com
We aim to reply to all emails within two working days.

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PRESS

For general media enquiries, please contact:
homesense@ogilvy.com   
+44 (0)7775006914

For urgent media enquiries, please contact:
+44 (0)7741105290

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Our switchboard number is +44 (0) 1923 473000
We are available from Monday - Friday: 09:00 - 17:00

IMAGES AND LOOKBOOKS

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COMPLAINTS

If we get something wrong then we’ll work hard to put it right. If you have a complaint it’s best to try and resolve it at the time with the store concerned or with our Customer Service team using the contact details above.
In the unlikely event that our Customer Service team are unable to resolve your complaint, and you are still not satisfied following the conclusion of our complaints handling procedure you may refer your complaint to The Retail Ombudsman which is a certified Alternative Dispute Resolution Provider. We will respond to any complaint referred to us by them.

The Retail Ombudsman, 33 floor Euston Towers, 286 Euston Road, London, NW1 3DP
enquiries@theretailombudsman.org.uk
0845 680 3548

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Important safety notice

Product Recall - OOOOO Hairdryer

Product Recall - Wenger Travel Adapter

Product Recall - Cylo Wireless Charger

Product Recall - Wall Charger (Universal UK Plug) Key

Product Recall - Cortex Hair Curler

Product Recall - L+W Bio Breeze Hairdryer

Product Recall - Brookstone Beverage Warmer